We would love to help you plan your trip aboard the Island Queen by answering some commonly asked questions.
Parry Sound is a beautiful 2.5 hour drive from Toronto, a 2 hour drive south from Sudbury, a 1.5 hour drive from both North Bay and Algonquin Park, and a 1 hour drive from Huntsville and Bracebridge. Please see our map for specific directions.
We have lots of free parking at dockside for cars, vans, trucks, motorhomes and buses.
It is best to arrive at dockside at least 30 minutes before the Island Queen departs. This will allow you to pick up your tickets and prepare for boarding, which begins roughly 20 minutes prior to your departure time. There is shopping at dockside as well as some restaurants. Our staff would also be happy to direct you to a walking trail or a beach if you arrive earlier than one hour before departure.
It is always wise to bring layers of clothing so you can add layers if you are cool or take layers off it you are warm. A water resistant or water proof jacket is useful if it is raining, as we cruise rain or shine. Remember, it is often a bit cooler on the water where there is usually a slight breeze. Always bring sunscreen to protect yourself and your family from the sun and please remember that the ship does have heat for cooler spring and fall days. Definitely remember your camera!
Yes. The first deck of the ship is entirely wheelchair accessible. The washrooms and snack bar are located on the first deck and we can move tables around to make sure that those staying in a wheelchair for the duration of the trip can get a great view of the passing scenery. We see lots of wheelchairs, walkers, infant strollers and other assisted mobility devices on board and we are always there to help. Our ticket office is also wheelchair accessible.
Yes. We do allow passengers to bring their own food on board but the coolers have to be soft-shell coolers. Hard-shell coolers are not permitted because they take up too much space and may slide around on the floors of the ship. We do have a snack bar where we sell pizza, hot dogs, soup, coffee, soda pop and many other snack items. Alcohol is not permitted on board due to government health and safety regulations and company policy.
Pets are discouraged from being taken on board. Pets are only allowed on board if they remain in a kennel provided by the owner. The only pets allowed to be on board outside of a kennel are service dogs.
No. Due to government health and safety regulations and company policy, smoking is prohibited on board the Island Queen
We don’t have regularly scheduled evening cruises but we occasionally will have special music cruises that are open to the public. Many of our evening cruises are charter cruises for event celebrations.
We cruise rain or shine and it is quite a uniquely beautiful experience cruising through the islands in the rain and mist. If for some reason you can’t make the cruise you bought tickets for we will issue a rain check. We do not issue refunds.
Yes. Groups must be comprised of 30 or more paying passengers. Reservations are required and we have ample free parking at dockside for buses. If you are interested, follow the Group Packages link at the bottom of the web page to enquire.
Yes. We do charter the ship to groups for weddings, anniversaries and many other events. If you are interested, follow the Group Packages link at the bottom of the web page to enquire.