We will continue to closely monitor Public Health Agency of Canada and Public Health Ontario statements regarding COVID-19 and will comply with all policies and directives set by our governments. We will be ready to resume operations whenever we are permitted to do so. We will keep you updated on our website as more information becomes available.
This is not a decision taken lightly and we understand how disappointing this may be for those who were planning a visit to Parry Sound and looking forward to touring the 30,000 Islands of Georgian Bay. For guests who have already purchased tickets with us for June 2020, our team will be in touch shortly to reschedule for a future date or to make other arrangements.
New bookings are being accepted for boat tours in July, August, September and October, 2020. Please be assured that we are making temporary changes to our cancellation policy so that if your tour is cancelled because of public health authority directives or scheduling changes, we will issue a rain check that never expires or, if you prefer, we will refund your purchase.
The 30,000 Island Cruise Line has an excellent safety and cleanliness track record. For almost 50 years, the cleaning and disinfecting of our ships’ surfaces has been a top priority before, during and after our boat tours. In addition to our standard sanitizing measures, we will not only be elevating the awareness and education of our crew members, but we will also be increasing the frequency and focus of our cleaning procedures to ensure high touch areas are sanitized regularly and thoroughly.
While our physical offices are closed to the public, a team is working remotely behind the scenes and will respond to any inquires as quickly as they can. We greatly appreciate your understanding as we work through this unprecedented situation.
For now, stay home and stay safe.